Customer Service – Orange
Small Dealer / Retailer – Ebbe Fone Galleria
Large Dealer / Retailer – The Carphone Warehouse
Technological Advance – Nokia – 9000 Communicator
Distributor (Handsets) – European Telecom
Manufacturer – Nokia
Service Provider – BT Mobile Communications
Advertising (national) – One2One
Innovative Product – Ericsson – Portable Handsfree Plus
Innovative Service – Vodafone – Vodafone Academy
Industrial Personality of the Year – Howard Ford