Customer Service – The Carphone Warehouse
Small Dealer / Retailer – FirstCall Communications
Large Dealer / Retailer – The Carphone Warehouse
Technological Advance – Motorola – L7089 Timeport
Distributor (Handsets) – 20:20 Logistics
Manufacturer – Nokia
Service Provider – Aerofone
Advertising (national) – Virgin – Launch Campaign
Advertising (local) – The Phone People – Julius Francis
Innovative Product – Nokia – 7110
Innovative Service – Orange – Wildfire
Industrial Personality of the Year – Charles Dunstone